Contact Us

We’re here to help.

Whether you have a question about an order, a product, shipping, returns, or anything else, the FindOz support team is ready to assist.

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Customer Support

Email:
arash.deep30356@gmail.com

Response Time:
We aim to respond to all inquiries within 1–2 business days.

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Business Address

FindOz

133 Jansen Ave
Kitchener, Ontario N2A 2L8
Canada

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Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• The email address used for your purchase
• A clear description of your question or issue
• Photos or videos (if reporting a damaged or defective product)

Providing this information helps us resolve your request more efficiently.

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Frequently Asked Topics

Our support team can assist with:

• Order status and tracking
• Shipping questions
• Returns and refunds
• Warranty claims
• Product information
• Payment questions
• Order cancellations
• General inquiries

You may also find answers to common questions by visiting our FAQ, Shipping Policy, Refund & Return Policy, and Warranty Policy pages.

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Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)

Saturday & Sunday: Closed

Messages received outside business hours will be answered as soon as possible during the next business day.

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Our Commitment

At FindOz, we’re committed to providing reliable products and responsive customer support. Every inquiry is important to us, and we strive to make your shopping experience smooth from purchase to delivery.

Thank you for choosing FindOz.